Shipping policy

Domestic Shipping Policy: All orders are processed within 3-5 business days. 

Standard Shipping: Orders placed before 1pm PST should be received within 3-5 business days. Orders placed on Saturdays, Sundays or public holidays are handled on the Monday or the first working day after. (Working days exclude Saturdays, Sundays and public holidays).

Shipping rates and delivery estimates: We use multiple carriers for shipping our orders. Small order shipping (less than 16oz) is $3.49. Large order shipping (more than 16oz) is $4.90. All domestic orders over $60 are eligible for free shipping.

Shipment confirmation and order tracking: Be sure to check your order confirmation email! Our fulfillment time frame and order tracking can be found in email.

Customs, duties, and taxes: Ink Life Inc is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages: Ink Life Inc is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

*Shipping policy is subject to change